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🚀 How I Can Help You

As an experienced UX Researcher with a PhD and a passion for creating meaningful user experiences, I specialize in user research for health tech, maternal care, government services, education, and fintech, helping teams better understand their users, validate ideas, and improve product experiences through evidence-based research.

💡 Why Work With Me?​

  • Expertise: Health, Maternal Care, Government Services, Education & Fintech

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  • User-Centered, Data-Driven Insights: Actionable strategies that enhance engagement, accessibility, and satisfaction.

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  • Empathetic & Ethical Researcher: Commitment to user dignity, privacy, and regulatory compliance.

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  • Global Perspective: Cross-cultural experience in solving diverse UX challenges.

📌 Services I Offer

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🔍 UX Research & Strategy

  • User Interviews & Usability Testing

  • Focus Groups & Stakeholder Research

  • Heuristic Evaluations & Tree Testing

  • Mixed-Methods UX Research

  • UX Strategy & Product Validation

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🧪 Specialized Research

  • Health Tech Research

  • Maternal Care Research

  • Government Services Research

  • Education Research

  • Fintech Research

  • Accessibility & Compliance Reviews

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📊 Research Deliverables

  • Research Plans & Methodologies

  • Personas, User Journeys & Empathy Maps

  • Usability Testing Reports

  • Heuristic Evaluation Reports

  • Data-Backed UX Recommendations

  • Competitive Analysis Reports

  • Accessibility Audit Reports

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📈 Strategic & Advanced Deliverables

  • Wireframes & Prototypes (Low/High-Fidelity) 

  • Information Architecture Diagrams

  • A/B Testing Results

  • Executive Summaries & Presentations

  • Behavioral & Cognitive Research Findings

📁 Portfolio Highlights

  • 🏥 Evaluating and Improving Healthcare Information Access: Ghana Ministry of Health Website — Conducted a heuristic evaluation and tree testing to optimize information access for citizens and partners.

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  • 👨‍👩‍👧‍👦 Designing a Multicultural Family Support App: Led UX research to develop an app supporting multicultural families, focusing on inclusivity, accessibility, and culturally relevant resources.

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  • 💬 WhatsApp User Insights: Led focus group discussions to identify user needs, uncovering demand for a direct translation feature.

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  • 🤖 Enhancing AI-Driven Clinical Documentation (2024) - Contract: Led research on voice-enabled medical note-taking software, improving accuracy and reducing documentation time by 15%. Presented findings to stakeholders, directly impacting product-market fit.

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  • ⚙️ Optimizing Workflow Automation with Power Automate (2024): Conducted user research to identify pain points and opportunities in Power Automate workflows, resulting in recommendations that improved user efficiency and streamlined processes.

Recommendations

Marika Seigel, Dean of the Pavlis Honors College & Associate Provost for Undergraduate Education, Michigan Technological University

"Favour is a detail-oriented researcher with expertise in qualitative methods and human-centered practices. Her empathetic approach and strong communication skills make her a standout UX researcher."

Steve Brooks, Manager of Instructional Design at Public Partnerships | PPL

"Favour provided vital insights into our organization’s learning needs, creating a solid plan that strengthened training across departments."

Stefka Hristova, Associate Professor and Director of the Institute for Policy, Ethics, and Culture

"I'm a testimonial. Click to edit me and add text that says something nice about you and your services. Let your customers review you and tell their friends how great you are."
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